Privacy Policies

Privacy Policies

Last update: July 2026

01 Introduction

At EyaTickets, we place the utmost importance on protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you use our ticketing platform.

02 Data Collection

We only collect the data necessary for the proper functioning of our services:

  • Identifying information Last name, first name, email address, phone number.
  • Transaction information Details regarding the tickets purchased (payments are secure and processed by our authorized providers, we do not store your banking information).
  • Technical data: IP address, browser type, and browsing history, which are essential for the platform to function.

03 Use of your Data

Your data is primarily used for:

  • Generate, secure, and send your e-tickets.
  • Allow event organizers to manage their attendee lists.
  • Ensure transaction security and prevent fraud.
  • Send you service notifications (event updates or cancellations).

04 Sharing Data with Third Parties

We do not sell your personal data. It is shared only in the following cases:

  • Event organizers: Only the information required for access control at the event associated with your tickets.
  • Third-party service providers: Secure payment tools, infrastructure hosting, and transactional email services.
  • Legal Framework: If required by law to comply with legal proceedings or to protect our rights.

05 Security and Data Retention

Your data is retained only for as long as necessary to fulfill EyaTickets' purposes. We implement strict technical and organizational security measures to prevent any unauthorized access to or disclosure of your information.

06 Your Rights

In accordance with data protection regulations, you have the following rights:

  • Right to access and correct your data.
  • Right to erasure (right to be forgotten).
  • Right to restrict processing.

To exercise these rights, you can contact us at the following address: contact@eyatickets.com.

07 Changes

We may update this Privacy Policy from time to time to reflect changes in our services or in the law.